We have a solid commitment to helping builders create high-quality homes that meet our minimum standards. As a non-profit distributing business, without shareholders, we are able to invest in a range of activities to support this.

Driven by our values

Raising standards

Using our unparalleled expertise and data, we drive improvements in construction quality through expert training and guidance. We are a strong, independent voice within the industry.


Proud and professional in all that we do


Challenging, supporting and respecting each other

Protecting homeowners

Homeowners are at the heart of everything we do – that’s why we believe how we do things is as important as what we do. At NHBC, we have created a set of values that reflect the way we work, generating a culture that supports our purpose and enables great performance.


Collaborating, sharing and achieving success as a team


Inspired by possibilities, learning and adapting together

Non-profit distributing organisation

We are a non-profit distributing organisation with no shareholders. We embrace a culture of fair treatment for all our customers, whether house builders or homeowners. We aim to meet and exceed FCA principles of ‘Treating Customers Fairly’. If a claim is made against a Buildmark warranty we are committed to handling that claim in a professional, courteous, impartial and timely manner.


We are committed to a comprehensive wellbeing strategy to help support, engage and continue to develop our people. We proactively monitor staff absence to enable us to manage the health risks in the organisation effectively.

All staff can benefit from salary sacrifice gym membership, free flu jabs, eye care vouchers and our employee assistance program. We’re part of Business in the Community’s Workwell scheme and you can access our reporting for this initiative here.

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We believe in maintaining high ethical standards and treating all people fairly and consistently, adhering to all appropriate laws and regulations.

Underlying our overall commitment to equality is the fundamental belief in the right of all employees and customers to be treated with dignity and respect and to be guaranteed freedom from discrimination.

NHBC is also committed to upholding the Women in Finance Charter, led by HM Treasury, which seeks to increase the number of female senior managers. Details of our commitment and targets are available here.



Health and safety

We are committed to effectively managing all aspects of health, safety and wellbeing for our staff and others affected by our operation.

The success of our business requires significant numbers of our employees to visit building sites on a daily basis. It’s essential that they are able to do this safely and without risk to health or wellbeing.

We also have staff in other roles that attract a degree of risk. To manage these risks and strive for progressive improvement, in the last year we have:

  • Delivered health and safety training to 630 employees.
  • Further enhanced the health and safety monitoring carried out by our Inspection Management team.
  • Carried out 21 days of  ‘independent’ verification monitoring of our building inspectors, visiting 112 sites, looking specifically at building inspectors’ health and safety behaviours.
Career development

We pride ourselves on the expertise of our people. We fully support progression through our business (often via several departments) and the ongoing study for professional qualifications.

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Meet our people

Our people perform diverse roles but collectively they’re the best advert for our business. Hear what some of them have to say about their experiences of working for NHBC.

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In recognition of the valuable contribution our people make to our business, we offer competitive salary, pension and bonus schemes as well as a wide range of additional benefits.

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Sounds good? Join the NHBC team

NHBC are always on the look out for talented and professional individuals to join our dedicated team.
To stay updated with all the latest NHBC jobs, view our current vacancies below.

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